Return & Refund

At Cotton Singh, we are committed to providing our customers with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.

 

Returns

 

You may return any item purchased from our Site within 15 days of delivery for a full refund or exchange. The item must be in its original condition and packaging and must not be used or damaged. To initiate a return, please contact us at the contact details provided below, and we will provide you with instructions on how to proceed.

 

Once we receive your returned item, we will inspect it to ensure it meets our return policy requirements. If the item is approved for return, we will issue a refund or exchange within 10 business days of receipt. Please note that the original shipping charges are non-refundable, and you will be responsible for the return shipping costs.

 

Refunds

 

If you are approved for a refund, we will issue the refund to the original method of payment. Please allow 5-7 business days for the refund to appear in your account, depending on your bank or credit card company's processing time.

 

Defective or Damaged Items

 

If you receive a defective or damaged item, please contact us immediately at the contact details provided below. We will work with you to resolve the issue and provide a replacement or refund as necessary.

 

Contact Us

 

If you have any questions or concerns about our Refund and Return Policy, please contact us at:

 

Name: Sujata Adhikari

Phone: +91-9717920707

Email: cottonsinghinc@gmail.com

Address: D505, Ninex RMG residency, sector 37 C Gurgaon, 122001

 

Effective Date: 09-04-2023